FAQ

General Asked

Urban Oasis Salon is a unique salon, as we offer the ultimate private, luxury experience and strive to provide the very best customer service. All services are provided in private rooms, with only our team at your side. Please contact us if you have any questions which is not listing in faq.

There is ample metered street parking directly outside our salon, with the option of Pay by Phone.

Yes. Please ask the front desk or your stylist for instructions.

Book or Cancel Asked

To book an appointment, you can directly book online using our website. For any inquiries, You may call us at (604) 682-8880, or email us at [email protected] We will get back to you as soon as we can.

If for whatever reason you need to cancel your appointment, we ask that you please do so at least 48 hours in advance.

Because of the current Covid-19 pandemic, you must cancel your appointment if you are feeling unwell. We do not allow anyone to enter the salon who is experiencing cold or flu-like symptoms.

Top Asked

This is our most asked questions in faq. At Urban Oasis, we only use professional grade beauty products that we trust and have shown results. For hair care, we primarily use Shu Uemura, L’Oreal Professional, and Wella products.

Absolutely! Urban Oasis offers high quality professional hair products for purchase, so our clients can maintain their hair at home with the same products we use at our salon. Your stylist will help recommend the right products for your hair type and lifestyle.

What our clients Say

Amazing job. The hairstylists were super nice and accommodating. They spent their time and energy making sure my hair was lifted to the right colour. I have thick asian hair so it’s really difficult to do. They successfully got my hair to the perfect blonde with an ash tone. The styling is amazing and the treatment they did for my hair made my hair super soft. Would definitely recommend if you want your hair to look amazing
Nicki Quon
This place is a hidden gem. Chris went above and beyond to make the service amazing. The rooms are clean and private which I love. They follow amazing covid safe protocols which is also a bonus. The head massage during the wash was SO good. The service didn’t feel rushed at all & chris shared info and tips on how to style my particular hair. I will definitely be back soon.
Kelsea Good
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